Every effort should be made to attend the psychology sessions that you book. Holiday breaks and anticipated absences should be raised with as much notice as possible. However, when this is not possible therapy sessions can be cancelled with up to 24 hours notice and they will be rescheduled. In exceptional cases, due to emergencies, cancellations of less than 24 hrs notice will also be rescheduled.
For absences or cancellations with less than 24 hrs notice the payment will not be reimbursable.